Shipping policy

NL / BE / DE: Free shipping on orders over €90 
EU: Free shipping on orders over €300

All Flames are handcrafted therefore we kindly ask for a production time of 7-10 days. 
When your Flame is ready for shipment, you will receive an e-mail from PostNL/ Myparcel with a link to track your Flame. 

When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect.

For all shipments, the courier company is responsible for the delivery and transport. But of course we do our best to assist you wherever we can. Don’t hesitate to contact us with your order number.